BuddyUp
Exciting day at the Access for All Fair!
BuddyUp had a wonderful time this week connecting with parents, carers and families. The young people had a blast playing the sack throw game and decorating our ocean tablecloth with stickers!
Richmond AID October Newsletter
Our October newsletter is out now and you can read it here.
We’re alerting everyone to the danger of scams ahead of Winter Fuel Payments, how to turn old laptops into Chromebooks, how to take control of Thames Water bills, supported OCD Awareness Week and welcomed new team members!
Awaabs Law
New rules under Awaab’s LawFrom October 2025, social landlords must fix dangerous damp and mould issues within set times and emergency hazards in 24 hrs!
If your home’s unsafe, report it — this is now a legal duty, not optional.
Join Our Housing Forum!
📅 Monday 27 October, 2:00 – 3:30pm
📍 DAAC, 4 Waldegrave Road, Teddington TW11 8HT
Damp and mould remain serious issues for many social housing tenants, but positive changes are on the way. New regulations under Awaab’s Law will soon require social housing landlords to act within strict time frames to investigate and repair serious damp and mould problems, helping to ensure homes are safe and healthy to live in.
Winter Fuel Payments -Beware of SCAMS!
The DWP Winter Fuel Payments will be paid automatically into bank accounts and the government will never ask for bank account details by text.
People who are eligible will be notified via letter in October/November and the funds will be paid into bank accounts during November/December.
Take control of your water bill with Thames Water
Water bills have gone up by around 31% this year, but extra support is available — especially if you’re Disabled or on a low income.
✅ Get up to 50% off through the Water Help discount
✅ Ask about the Customer Assistance Fund if you’re behind on payments
✅ Get letters in large print, Braille or accessible formats
✅ Join the Priority Services Register for extra help in emergencies
World Mental Health Day 10 October 2025
10 October 2025 is World Mental Health Day 
Your mental health matters and we proudly support mental wellbeing all year round!
You’re not alone, support is here:
- BuddyUp
- Peer Support
- NSG
- Connect to Tech
- Counselling
For any information on how we can support you please get in touch by sending us an email:
Richmond AID September Newsletter
Our September Newsletter covers the Winter Fuel Payments, London Disability Action Plan, Accessible Homes Week, highlighting the incredible difference an accessible home can make to a Disabled person’s life.
You can read the full newsletter here.
Benefits Advisor – Position Filled
Richmond AID is a user led disability rights charity working towards a world where disabled people are treated with dignity, respect, and equality. We are looking for a compassionate and knowledgeable Welfare Benefits Adviser to join our advice team and provide vital support to disabled individuals and their families.
Advice Manager – Position Filled
Richmond Advice and Information on Disability (Richmond AID) is an organisation of and for disabled people, working to improve access, choice, quality of life and independence for disabled people in the London Borough of Richmond upon Thames and surrounding areas. We are looking for an enthusiastic, hardworking and highly motivated person to join our team.