Take control of your water bill with Thames Water

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Water bills have gone up by around 31% this year, but extra support is available — especially if you’re Disabled or on a low income.

Get up to 50% off through the Water Help discount
✅ Ask about the Customer Assistance Fund if you’re behind on payments
✅ Get letters in large print, Braille or accessible formats
✅ Join the Priority Services Register for extra help in emergencies

World Mental Health Day 10 October 2025

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10 October 2025 is World Mental Health Day 🌏💜
Your mental health matters and we proudly support mental wellbeing all year round!
You’re not alone, support is here:
  • BuddyUp
  • Peer Support
  • NSG
  • Connect to Tech
  • Counselling
For any information on how we can support you please get in touch by sending us an email:
Picture of the world globe with a happy face on it wrapped in a green ribbon with the words: World Mental Health Day 10 October.

Richmond AID September Newsletter

Our September Newsletter covers the Winter Fuel Payments, London Disability Action Plan, Accessible Homes Week, highlighting the incredible difference an accessible home can make to a Disabled person’s life.

You can read the full newsletter here.

Andrea, our Campaign Coordinator, recently attended the Greater London Authority’s (GLA) engagement event on the new London Disability Action Plan at City Hall.

Benefits Advisor – Position Filled

Richmond AID is a user led disability rights charity working towards a world where disabled people are treated with dignity, respect, and equality. We are looking for a compassionate and knowledgeable Welfare Benefits Adviser to join our advice team and provide vital support to disabled individuals and their families.

Advice Manager – Position Filled

Richmond Advice and Information on Disability (Richmond AID) is an organisation of and for disabled people, working to improve access, choice, quality of life and independence for disabled people in the London Borough of Richmond upon Thames and surrounding areas. We are looking for an enthusiastic, hardworking and highly motivated person to join our team.

Advisor (Trainee) – Position Filled

Richmond Advice and Information on Disability (Richmond AID) is an organisation of and for disabled people, working to improve access, choice, quality of life and independence for disabled people in the London Borough of Richmond upon Thames and surrounding areas. We are looking for an enthusiastic, hardworking and highly motivated person to join our team.

Richmond AID July Newsletter

In July we celebrated Disability Pride Month and the creativity, resilience and achievements of Disabled people! Our July Newsletter covers this as well as the Welfare Reform Bill, the 60+ Oyster Card, wonderful donations for our client food stall, volunteering opportunities and much more!

Read it all in our July newsletter.

Richmond AID May Newsletter

May was a month full of activity! We lobbied MP’s against proposed benefits cuts, supported Mental Health Awareness Week, took BuddyUp to visit Sea Life, started a chess club, recruited new volunteers & much more!

Read about it all in our May newsletter.

Photo of the Richmond AID team at the recent mass lobby by disability charities of MP’s at Westminster. We had the chance to speak with our local MP, Munira Wilson, about the devastating impact Disability Benefits Cuts will have on Disabled constituents.

Volunteer Role: Honorary Therapist – Actively Interviewing!

Job description:
Join our ever-expanding team of therapists to deliver face to face counselling to anyone over the age of 18 years, in Teddington, South West London.
You will become part of an organisation that is passionate about providing support for the local community, along with therapists from a diverse range of backgrounds.

Richmond AID April Newsletter

Our April Newsletter is out now!

Covering: Ladies Captain of the Richmond Golf Club chooses RAID as her charity of the year, Client success, our Housing Campaign, BuddyUp Crafternoons & so much more!

You can read all our news here.

Picture of one of our 'Buddies' and volunteer enjoying their recent crafternoon
Picture of one of our ‘Buddies’ and volunteer enjoying their recent crafternoon
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