Connect to Tech – Let’s get Digital!        

Richmond AID, Richmond Mind, Ruils, Richmond Mencap and Age UK are all working in partnership on Connect to Tech! We aim to make technology fun and accessible to all.

Connect to Tech will support people over the age of 18 living in the London Borough of Richmond upon Thames, across all impairment groups and health conditions including physical and sensory disabilities, learning difficulties and people with mental health conditions. All support is also available to unpaid carers.

Age UK will support older people with a wide range of tailored IT support and Mencap will support learning disabled people.


Connect to Tech at Richmond AID

Richmond AID’s friendly digital trainers, James and Josh, are delivering training sessions in small informal groups to help you get online and learn new skills! Our sessions cover areas such as email, Zoom, WhatsApp, WIFI, broadband and will help you learn how to do things like internet shopping, searching for information and using apps. We also cover online safety as well as accessibility features. You can bring your own smart phone, iPad or laptop or borrow one of ours.

For more information email

[email protected]  or call 020 8831 6070


Connect to Tech at Ruils

Ruils will run a ‘Try before you buy’ scheme which will allow  people to borrow items such as phones, laptops, tablets and smart speakers for a period of time, so they can see what works best for them. They will work with people to identify a device to suits their needs, assist them to set it up and to purchase equipment after the trial period.

For more information contact Ruils on

[email protected] or call 020 8831 6088.

Connect to Tech at Richmond Mencap

Richmond Mencap will help people with learning disabilities, autism and ADHD to get comfortable with technology. They will work with people who are starting from the beginning, or people who want to learn more skills. They will be working in small, friendly groups with some one to one support.

You can bring your own smart phone, iPad or laptop or borrow one of ours. For more information email [email protected] or call 020 87441923.

Connect to Tech at Richmond Borough Mind

Richmond Borough Mind will offer weekly IT Peer Support sessions where you take your phone or tablet for support on a specific issue or to practice / learn new skills.  People with mental health needs and their unpaid carers can access mental health specific training sessions to find out more about appropriate apps, managing sensory overload, and explore other digital solutions. You can also access a Digital Pod for a secure confidential online counselling space.

Tel: 020 3137 9590

[email protected]


Connect to Tech at Age UK Richmond

Age UK Richmond offers IT lessons and computer drop-in sessions. Join a relaxed, informal group with friendly technical experts on hand to help you. Sessions are open to over 50s and you can borrow one of their laptops or tablets if you don’t have your own.

They also run a tablet loan scheme where you can borrow a tablet or computer for 8 weeks. The tablet comes with built-in internet connection, so you do not need to have home broadband.

For more information call [email protected] or call 020 8744 1965.

Other digital support in the borough includes

Citizens Advice Richmond, Help To Get Online offer information and advice on local training courses that can help you gain the skills you need to use the internet.

Email: Enquiry Form
Tel: 0808 2787873

Richmond Adult Social Care team
The London Borough of Richmond upon Thames Adult Social Care team can help you explore different types of care technology, including apps and devices that best suit your needs and independence. A member of the team will talk to you about the things you enjoy doing, what your strengths are and what you would like to achieve. From these discussions, they will be able discuss what care technology maybe suitable for you.

Contact Adult Social Care team

Ruils Assistive Technology Project 

This project aims to introduce you to devices and software that can help you do more things yourself and stay connected to those who support you or the wider community. Ruils advisors will assess your needs for home automation / technology and propose a package that enables you to live more independently.  They may visit you at home to do a survey and chat to you about what will work for you, and once you have agreed the detail and ordered the equipment, Ruils will arrange the installation and provide technical support.

Email: [email protected]
Tel: 020 8831 6088