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Benefits Advisor for Families – Position Filled

Salary (depending on experience): pro rata of £25,000 to £29,500 depending on experience, incl OLW

Closing Date: 11am on Tuesday 9th November 2021

Contract: 12 months with potential for extension

This post is for 28 hours per week. 

The full job description and information on applying is on the Charity Jobs website please follow this link:


We are looking for an experienced advisor to join our team. You must have experience and up to date knowledge of welfare benefits. We would also like candidates to have experience on a range of other areas that are likely to impact disabled people, such as housing legislation though Richmond AID can provide some of this training and knowledge. We have some flexibility on hours for the right candidate.

Richmond AID and Citizen Advice Richmond (CAR), successfully applied for funds for a new project to deliver a targeted advice provision and support for families in crises in the London Borough of Richmond upon Thames. Many of these families have been disproportionately impacted by Covid.

The project is funded by Richmond Parish Lands Charity and Hampton Fund for one year initially, but may be extended. The project will fund one specialist adviser (4 days per week) in each organisation that will provide in-depth case work for people, mainly families in crises, often implementing multiple interventions and leveraging a range of support. The main areas of need that have been identified are benefits, housing, domestic violence, safeguarding, immigration, debt and money problems. Advisers will provide support by attending case conferences and MARAC meetings where needed.

You will work closely with our busy and established advice, benefits advice and money advice teams and will have the capacity to work with a smaller number of clients in a more comprehensive way. Clients on this project are likely to have a range of complex issues where they will need support over a long period of time. The project will play a role in gathering information re future advice needs of these hard to reach communities, influencing future delivery.

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