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Services Manager – Position Filled

Want to lead an amazing team achieving fantastic outcomes for disabled people? Do you have a passion for engaging people and developing fun activities?

Click here for the Job Description and Person Specification: Services Manager JD PS

Position: Services Manager

Location: Teddington, TW11 8HT

Salary Range (depending on experience): £32,910 – £38,745 incl. OLW or pro rata of if part time

Hours: Full time 36 hours per week or part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.

Contract: Permanent

Annual Leave: 25 days leave plus bank holidays or pro rata of if part time

Closing date: 11am on Tuesday 1st November 2022

Interview: interviews will be held on an ongoing basis so please apply as soon as possible, please note we may close the position early if a suitable candidate is found.

About you

We are looking for a motivated, resilient and ambitious manager to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of disabled people.
You must have experience in the delivery of community facing services and can demonstrate an understanding of the challenges faced by disabled people. It is essential you bring passion, dynamic ideas and creativity to the role.

You will have experience of managing a team covering a wide range of project and interests. You will know what it takes to set up a project to ensure it meets the intended outcomes. We are looking for someone to not just manage our services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, developing/modernising our delivery model, ensuring projects meet targets and quality standards and when required also being involved in supporting direct service delivery.

You’ll also be confident in facilitating groups and managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues. Above all you’ll bring a positive, solution focused attitude.

About the role

The role involves leading the delivery and development of our dynamic Inclusion team; services include BuddyUp, Spade gardening service, Connect to Tech digital training and our wide range of peer group activities. We are keen on developing our campaigning, consultation and engagement activities and actively want to challenge the barriers to full participation that disabled people experience.

About Richmond AID

Richmond AID offer 25 days annual leave plus eight bank holidays pro rata. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

To apply

Please apply via the Charity Jobs website on the link below


You will need to send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.

Disabled Candidates

The charity is an equal opportunities employer and particularly welcome applications from disabled candidates and has been awarded the Disability Confident Employer quality mark, meaning any disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition that you would like considering when you apply.

Related roles: volunteer manager, services manager, service manager, service coordinator, community development, teacher, facilitator.

Regd charity No. 1074788. Company limited by guarantee, Regd in England No. 3612476.

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